Delivery

FREE DELIVERY! (shipping within the European Union only)

Fast shipping

We do our best to process your order as quickly as possible. Therefore, any order placed before 9:30 a.m. Monday through Friday is shipped the same day. Orders placed on Saturdays and Sundays are shipped the following Monday. Orders placed on public holidays are shipped the next business day.

Tracking your order

You will be informed in real time and by email of the progress of your order. You can also find all the information relating to your order in your customer area. .

Once your package has been taken care of by Colissimo, you will receive an email giving you its tracking number (e.g.: 8V00000012345) and a link to check the progress of its delivery at any time.

Satisfied or your money back

Our goal is to satisfy you! So, if one of your items doesn't suit you, don't hesitate to return it to us by post for an exchange or refund. You have 14 days to do so.

Customer Service

A question? A problem? Contact us!

Our customer service is available to answer any questions you may have from Monday to Friday, 10:00 a.m. to 12:00 p.m. and 2:00 p.m. to 5:00 p.m.

Ask for Clara by phone at +33 1 64 67 68 31 (non-premium rate call) or use our contact form .